QuickSales: FAQ

Answers to your question - please feel free to request a new article.

How to place an order on Backordered status
Backordered status is applied on item-level - this is how GSA ADV expects to receive updates. If you shipped 6 out 10 ea, you are supposed to put remaining ...
Thu, Feb 23, 2023 at 8:57 AM
How to import all your vendors contact information
Please find attached a template, fill it in with the contact information for all of your vendors and provide the filled in document to PriceReporter Custome...
Tue, Sep 6, 2022 at 10:24 AM
I don't have permission to add/delete/edit documents in QuickSales
Please contact our Customer Support Service for help.
Wed, Nov 16, 2022 at 9:25 AM
Reporting of Order Status for Advantage! Orders
Good afternoon,        If you are receiving this email, your contract is not in full compliance with the MAS Solicitation requirement SCP-FSS-001, ...
Wed, Aug 24, 2022 at 12:26 PM
How can I change my QuickSales user password
Go to Settings ⟶ Users.    Choose your user, turn on the "Change user password" checkbox, fill in your new password and confirm it. Then sa...
Wed, Nov 16, 2022 at 9:26 AM
How to issue a refund
Choose a Sales Order, hit Payments button and then hit Issue Refund. Then follow the instructions below:
Wed, Nov 16, 2022 at 9:16 AM
Payment has been processed offline, how to change order status to Paid
You need to record the transaction in QuickSales. Please process payment as usual and keep Credit Card as payment type, but please select CC process type a...
Wed, Nov 16, 2022 at 9:16 AM
How can I check and edit consignee address if my order is going overseas
Orders going abroad usually contain consolidation point address in the Ship To field. If you need more specific information please click Edit Consignee. A n...
Wed, Nov 16, 2022 at 9:17 AM
PO rejected by vendor
If you create Sales Order manually please specify Customer Purchase Order number manually as well. This will help GSA, your vendor and your customer stay in...
Wed, Nov 16, 2022 at 9:18 AM
My invoice is Paid but Sales Order still Not Paid/Partially Paid
Please use "Sync with Invoice" button to sync order/invoice statuses:
Wed, Nov 16, 2022 at 9:18 AM